We provide end to end feasibility study of your elevator and guide you to take future actions which include up-gradation, modification or replacement of your elevator.

We assist in selecting the right vendors for your elevator/escalator upgrading and maintenance projects. Our support includes providing lifecycle analysis for your project, helping you create a budget for maintenance and upgrades, and ensuring you choose the best vendors. We provide market rate insights for the services offered and monitor their performance on your behalf. Our goal is to protect you from overcharges and ensure you receive high-quality services from trusted providers.

• This ‘stand-alone’ service from MARK will provide a comprehensive status overview of the equipment’s technical ‘health’. Based on thorough technical inspection and analysis of the historic data on maintenance costs, repair costs, technical performance (break-downs, man-traps, ride comfort, noise levels), and the traffic performance (waiting time, journey time), MARK will provide a comprehensive report on the status of preventive/predictive maintenance, expected remaining life time, equipment quality and safety status.
• MARK will also prepare proposals and recommendations for improvements on maintenance regime, contract type and costs, technical upgrades or modernization or replacement.
• Additional aspects like initial equipment design, sustainability/energy consumption, compliance to local and international codes and standards, building usage, end-user behaviour and the organization of the communication between owner, end-user and maintenance provider, will also be assessed. Optionally, MARK can prepare a multiple year asset plan, spare parts plan or a traffic analysis, based on the health check findings and results.
• Typically, equipment health checks are done in preparation of a possible modernization.

• Spare parts are often a reason for extended period of equipment stand-still. The waiting time for identification, tendering and ordering, logistics and manufacturing of spare parts, can be excessive – even with latest generation of elevator and escalator technology. The unavailability of spare parts is typically creating a lot of problems with the building owner and end-users; related to traffic performance and waiting times with the moving of people and goods, and usage of the building in general.
• MARK can help to mitigate these problems by assessing your equipment needs, building requirements and equipment usage, and the technical status of the equipment. MARK will prepare a detailed spare parts plan for all your elevators and escalators – based on equipment/component criticality, life cycle status and age, technical risks and availability of the technology and parts. In consultation with the OEM or maintenance provider, Elevating Studio will provide a list of critical and less critical parts, and will prepare a recommendation for the acquisition and/or storage of such parts with the OEM or the maintenance provider, or, in specific cases, within the building site itself.

Due diligence is carried out when buying or renting a building with elevators and escalators. Due Diligence verifies that the building is ‘fit for purpose’ and traffic performance is in line with required capacity.

• A Maintenance Audit is recommended yearly or bi-yearly. Maintenance audit is a regular, independent inspection of maintenance quality, which checks on the work of the maintenance provider. Is everything done as it should be? Are you getting what you pay for? An independent audit is especially useful in case of high break-down rates or if unexpected costs have occurred from unclear invoices or disputes. An audit will also help in case of end user complaints on issues such as elevator ride comfort, levelling accuracy, abnormal noise or long waiting times.

• Real Estate Services
  The quality, designed capacity, performance and condition of vertical transportation equipment, is extremely important to understand during any real estate transaction, either rental, purchase or during moving-in.
• MARK experts can provide expert support with preparing detailed equipment health checks, traffic analysis and assessments, as well as multiple year asset plans, to help you understand the details on the equipment condition and risks for the elevators and escalators, for the coming years.
• Legal Services
  Elevating Studio can provide unbiased and independent advice or assistance in case of contractual disputes, during performance review, accident and incident reviews, codes and standards and litigation support, related to elevators and escalators.

MARK conducts bespoke functional tests according to client’s requirements Functional tests include but are not limited to:

• Fire Alarm test
• Evacuation test
• Earthquake test
• Access control integration test
• ‘explosion proof’ verification and inspection
• Ventilation and air-conditioning inspection and test
• Traffic performance test
• Destination Control Test
• Controller function tests for special equipment such as VIP elevators or bed elevators

Elevating Studio organizes and supervises both nonrecurring functional tests and tests required e.g. annually or biannually

Traffic Performance Inspection is conducted in case of poor performing elevators. Indicators of poor performance are for example long travel times or waiting times in the lobby

Health Check is typically performed when the equipment has been in use for 15 to 18 years or when a modernization is already planned. We compare equipment to latest codes and prevalent code and provide recommendations. The outcome of the Health Check may lead to several different conclusions:

1. No need to plan modernization – improvements to maintenance quality may be suggested

2. Recommendation to perform minor repairs or replacements

3. Recommendation to consider modernization

4. Recommendation to consider full-replacement.

According to the conclusions from health check, MARK can engage in planning the next steps such as budget preparation, consultancy or design and spec preparation.

The health check can be used also to verify tenders from lift vendors.

MARK conducts bespoke functional tests according to client’s requirements Functional tests include but are not limited to:

• Fire Alarm test
• Evacuation test
• Earthquake test
• Access control integration test
• ‘explosion proof’ verification and inspection
• Ventilation and air-conditioning inspection and test
• Traffic performance test
• Destination Control Test
• Controller function tests for special equipment such as VIP elevators or bed elevators
• Elevating Studio organizes and supervises both nonrecurring functional tests and tests required e.g. annually or biannually.